The Coach App

Tablet App - iOS/Android

Contribution

Product design
UX Design
Design strategy
Prototyping
Research/testing

The Challenge

Improve the operations of centres
Help coaches deliver consistent classes
Enhance the class experience
Maintain design consistency

When I joined KidStrong, classes were managed using paper cards. Within a year, we transitioned to managing all classes, kids' progress, and more through The Coach App.

Where can design help?

Using research to guide us

We started with workshops, interviews, and on-site observations at centres, gaining firsthand insights to inform impactful features.

Managing classes

A smarter and more efficient class management

We identified the need for a class schedule and summary based on input from coaches and center owners. This clear view provided them with greater control over daily operations.

Running classes

Making coaches lives easier

KidStrong classes are meticulously choreographed experiences. Our goal with The Coach App was to serve as an assistant, helping coaches stay on track and ensuring consistent delivery of classes.

Up do date information

Access to customer details

Research showed the need for access to kids' details during classes. We added kid and parent information alongside progress tracking, allowing coaches to interact confidently with parents.

Consistent class experience

Working with KS-TV to deliver consistent classes

During a class there are key moments that need to be delivered consistently. To ensure the coach has full control we sync the Coach App with the TV.


This allows coaches to:
Check-in kids on TV.
Dynamically add awards to kids for the class Awards Ceremony.

Class photos

A simple idea with big impact

One of the initial ideas I implemented was delivering class photos to parents. Coaches capture key moments in class, tag the photos with the correct kids, and they are then sent to the Parent App, where they populate the Moments timeline.

More projects

Services

UX Design
Product design
Prototyping
Animation
User research
Design leadership

Skills

Figma
Adobe Creative suite
Rive
Proto.io
WebFlow
Cinema 4D